Shipping & Delivery

Here are a few things to consider while you wait for your order:

  • We ship on business days. Monday - Friday, excluding national holidays.
  • You will receive an email when your products have been dispatched.
  • The shipping estimate is 1-5 working days. Rackmount.IT, however, is a global company so the duration may be different for your region. In your "My Cart" page you get an estimate on shipping time.
  • Our products are DDU (Delivered Duty Unpaid). This means that when you ship to an address outside of the USA you might have to pay taxes at the door.
  1. How much is shipping?

    Once you’ve added all of your desired products in your cart, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

  2. Can I track my order?

    We rely on a global shipping partner (UPS) to get your order to your doorstep as soon as possible. After you have placed your order, you will receive a tracking link by email to track your order.

  3. Where does my order ship from?

    Your products will be shipped from our warehouse in Austin, Round-Rock, Texas. Your delivery is therefore dependent on the distance between your location and this warehouse.

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